4 Steps for Troubleshooting Your Thermostat (2024)

If your furnace is short cycling or failing to start at all, your thermostat is the first place you should start troubleshooting. The thermostat is the brain of your HVAC system, and performing a few simple fixes could get it sending the right signals to your furnace and air conditioner to work properly again. Here are four steps to troubleshoot a thermostat that every homeowner should know.


1. Reset the Thermostat

Like any other electronic device, sometimes a digital thermostat needs a reset to get it working properly again. Resets are most often needed after a power outage, as the sudden shutoff can prevent a digital thermostat from sending signals to your HVAC system properly when the power comes back on.

The method to reset your thermostat will vary depending on the model. Common methods for resetting a thermostat include installing the battery backward for five seconds, pushing a recessed reset button with a pin or paper clip, or shutting off the breaker to the thermostat for 30 seconds.

2. Clean Out Dust and Corrosion

If the inside of your thermostat is dirty, that debris could be preventing the wiring from getting good contact with the terminals. In many cases, removing the cover and cleaning it out is all that's needed. Some thermostats have a cover that can be removed while it's mounted by unscrewing anchor screws on the side or bottom. Other thermostats must be taken off the wall before the cover can be removed.

Once you have accessed the inside of the thermostat, you can use a vacuum hose to suck out as much dust and dirt as possible. If dirt is caked on the coil inside the thermostat, you can use a soft brush or cloth to wipe it clean. You may also see corrosion on wires or terminals. You may be able to remove this corrosion with electronic contact cleaner.

3. Test the Power and Wiring

If your thermostat is clean but still isn't working, you need to look for other sources of power interruption. Try replacing the battery if your thermostat is battery-operated. A dead battery is usually to blame if the thermostat has a digital display that has gone blank.

If your thermostat is not battery-operated, you should see a wire running to a terminal marked "C," for common. The other terminals in most thermostats are "R," for power, "W," for heat, "Y," for cooling, and "G," for fan. Twist the power wire together with the heat, cooling, and fan wires one at a time and listen to see if these components start up. If they don't, the problem is likely with the wiring in your walls rather than the thermostat itself.

4. Adjust the Heat Anticipator

If you have a mechanical thermostat, it will have an electrical resistor inside known as a heat anticipator. The heat anticipator is responsible for setting the desired room temperature and turning your furnace on or off when the room is nearing this temperature. If the heat anticipator is not aligned properly, it can cause your furnace to short cycle or never reach the desired temperature.

To adjust the heat anticipator, move the calibration arm on top of the marked disc of the anticipator. One side of the disc will say "longer," for longer cycles. Move the arm one mark closer to the "longer" side if your furnace is short cycling or one mark away if it is not reaching the desired temperature. Allow your furnace to run for two to three hours after adjusting, and repeat the process if necessary.

Knowing how to troubleshoot your thermostat can help you resolve otherwise perplexing heating and air conditioning problems with utmost ease. Contact Comfort Technology Heating & Air Conditioning for professional service and repairs to solve all of your heating and air conditioning needs!

4 Steps for Troubleshooting Your Thermostat (2024)

FAQs

4 Steps for Troubleshooting Your Thermostat? ›

Standard thermostats: Enlist a friend or family member to assist, Position one person by the thermostat and one person by the furnace. Slowly turn the thermostat from off to heat and increase the temperature. Both the thermostat and furnace should make a sound.

What is the proper procedure for troubleshooting thermostats? ›

Here are Four Steps on How to Troubleshoot a Thermostat
  1. Reset the Thermostat. Sometimes a digital thermostat needs a reset to get its setting back to its original default resets are mostly needed after a power outage. ...
  2. Clean Out Dust and Corrosion. ...
  3. Test the Power and Wiring. ...
  4. Adjust the Heat Anticipator.

What are the troubleshooting steps in HVAC? ›

Here are a few troubleshooting tips for things to check on your HVAC system before you call in the professionals:
  1. Double-Check Your Filters. Make sure to check your filters. ...
  2. Check Your Vents. ...
  3. Check Your Electricity. ...
  4. Check the Outside Unit Area. ...
  5. Reset the HVAC. ...
  6. Check the Thermostat.
Feb 27, 2023

How do I make sure my thermostat is working properly? ›

Standard thermostats: Enlist a friend or family member to assist, Position one person by the thermostat and one person by the furnace. Slowly turn the thermostat from off to heat and increase the temperature. Both the thermostat and furnace should make a sound.

How do you troubleshoot a programmable thermostat? ›

If you have a programmable thermostat, make sure it is programmed correctly for the temperature you prefer at the specific time of day. Turn the power off and check for loose wires. Make sure all wires are securely attached. Try turning off power to the furnace for a few minutes and then turn it back on.

How to tell if your home thermostat is bad? ›

What Are the Signs of a Bad or Broken Thermostat?
  1. The AC or Furnace Won't Come On. ...
  2. The HVAC System Won't Turn Off. ...
  3. The Thermostat Is Unresponsive. ...
  4. The HVAC System Short-Cycles. ...
  5. The Room Temperature Doesn't Match the Thermostat Setting. ...
  6. The Programmed Settings Reset Themselves. ...
  7. Check and Adjust the Settings.

How do I make sure my thermostat is accurate? ›

Checking the calibration of your thermostat is easy and should be done once a year, generally in the fall. To do so, locate your home's thermostat and tape an accurate thermometer on the wall next to it. Wait 15 minutes and check the temperature reading on both devices.

What is a common problem with a thermostat? ›

The Thermostat Is Dirty

Thermostats, like many other electrical appliances, will malfunction if they're allowed to get too dirty. Dirt, dust, and debris can pose problems for both electrical and mechanical components, causing your thermostat to fail.

How to troubleshoot a Honeywell thermostat? ›

Common Issues and Troubleshooting Steps
  1. Check the Power Source: Ensure your thermostat is receiving power. Replace batteries if your model requires them or check the circuit breaker if it's hardwired.
  2. Inspect the Wiring: Over time, wiring can degrade. ...
  3. Reset Your Thermostat: Sometimes, a simple reset is all it takes.
Nov 17, 2023

How do you troubleshoot a smart thermostat? ›

Connectivity issues
  1. Check your Wi-Fi connection. ...
  2. Make sure you entered the correct password. ...
  3. Check your Wi-Fi signal strength near the thermostat. ...
  4. Restart your router and smart thermostat. ...
  5. Make sure the thermostat is away from heat sources or direct sunlight. ...
  6. Compare your smart thermostat's reading with another thermometer.
Oct 12, 2023

How do I reboot my thermostat? ›

Turn your thermostat “off”, then flip the related circuit breaker “off”. Wait 30 seconds, then turn the breaker back “on,” then the thermostat. Set the thermostat to hot or cold, whichever you prefer, and your desired temperature. This should effectively reset it.

How do I fix an unresponsive thermostat? ›

Try checking the circuit breaker box or replacing the batteries. Bad wiring: The thermostat may be unresponsive if the wiring has gone bad. Remove the cover and check inside for loose, detached, or corroded wires. If you spot any problems, contact an HVAC technician for assistance.

How do you fix a thermostat that is not communicating? ›

DIY Thermostat Fixes
  1. Step 1: Change Batteries. ...
  2. Step 2: Check Circuit Breaker.
  3. Step 3: Check Thermostat Programming. ...
  4. Step 4: Ensure The Furnace Switch Is Providing Power To The HVAC System. ...
  5. Step 5: Facilitate Air Flow.

What is the procedure of testing the thermostat valve? ›

Place the thermostat in a pot of water on the stove. Turn on the heat and use a thermometer to monitor the water temperature. As the water heats up, observe the thermostat. It should start to open around the specified temperature (usually marked on the thermostat).

How do I check and reset my thermostat? ›

If your thermostat has a recessed reset button, press it with a paperclip for 5 seconds and then release. If you have a battery-operated thermostat and reset mode didn't help, try taking out the batteries for 5 seconds and then putting them back in.

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