Debt relief orders - what you need to know (2024)

A debt relief order (DRO) is one way to deal with your debts if you:

  • owe £30,000 or less- or £50,000 or less from 28 June 2024

  • don’t own your own home

  • don’t have other assets or things of value

  • don’t have much spare income

You don't have to make payments towards most types of debt included in your DRO and your creditors can’t force you to pay off the debts. A DRO usually lasts a year unless your situation improves. When the DRO ends, most of your debts will be written off.

You’ll need to speak to a special DRO adviser who will help you fill in an application to the official receiver. The adviser can’t charge you for their time and it's free to make a DRO application.

Check if you can get a DRO

Check if you can get a DRO after the rules change

The government has said the rules for getting a DRO will change from 28 June 2024. From this date:

  • you might be able to get a DRO if you owe £50,000 or less

  • if you have a vehicle worth less than £4,000, you don’t have to include it in your assets

If you owe between £30,000 and £50,000 you might want to wait and apply for a DRO after the rules have changed.

You should be able to get a DRO if all of the following apply:

  • you're unable to pay your debts

  • your qualifying debts are not more than £30,000- or £50,000 or less from 28 June 2024

  • you’ve got no more than £75 left over each month after you’ve paid your usual household expenses

  • you don’t own your home

  • other savings or things of value you own, called assets, are worth no more than £2,000 (some assets are ignored when working out the value, for example, basic household items and tools you need to do your job)

  • it's been at least 6 years since your last DRO was made, unless it was revoked - check why a DRO might be revoked

  • you aren’t going through another formal insolvency procedure, such as bankruptcy or an individual voluntary arrangement (IVA)

  • you've lived, had a property, or worked in England or Wales in the last three years.

If you have a vehicle worth less than £2,000 - or £4,000 from 28 June 2024 - you don’t have to include it in your assets. If your vehicle is worth more than £2,000, you don't have to include it in your assets if it's been adapted because you have a disability. You can only exclude 1 vehicle from your assets and you can't exclude it if you only use it for work.

Find out more information about how income, debts and belongings are assessed for a debt relief order.

Recent activity

You must tell your DRO adviser if in the last 2 years you’ve:

  • given away assets

  • sold assets for less than their value, for example if you sold a car worth £3,000 to a friend for £200

  • prioritised paying back one creditor over others, for example if you paid off a debt you owed to a relative and didn't pay your other creditors

Your DRO application might be refused if any of these apply to you. They'll look at the facts of your case before making a final decision.

Debts covered by a DRO

Debts that can go into a DRO are called ’qualifying debts'. During the DRO period creditors can’t ask you for payments - if they do, you don't have to pay them. They include:

  • credit cards, overdrafts and loans

  • arrears with rent, utility bills, telephone bills, council tax and income tax

  • benefits overpayments

  • hire purchase or conditional sale agreements

  • buy now - pay later agreements

  • bills for services like vets or solicitors

  • debts you owe to friends and family

  • business debts

If you obtained any of these by fraud, you will still have to pay them when the DRO has ended.

If you're behind on your rent, your landlord can still take action to evict you, even if the rent arrears are included in your DRO. This means you may have to continue paying these after a DRO is made.

Debts not covered by a DRO

Not all debts are covered by a DRO. You'll still need to pay:

  • magistrates court fines and confiscation orders relating to criminal activity

  • child support and maintenance

  • student loans

  • social fund loans

  • compensation for death and injury

If you have any of these debts they don't count towards the £30,000 limit- or the £50,000 limit from 28 June 2024.

If you’re unsure whether a debt would be covered by a DRO, check with your DRO adviser. If they aren’t you’ll still need to pay them if you get a DRO.

If you forget to include any debts in your DRO you can’t add them after. If any missed debts would have taken you over the £30,000 limit then your DRO might be cancelled. It’s important that you tell the DRO adviser about all of your debts.

Check if a DRO is right for you

A DRO can provide a way out of debt. However, it's important to know the impact a DRO will have on all areas of your life before you apply. For example:

  • if any of your debts are for goods bought on hire purchase, you might need to give the goods back

  • your DRO will stay on your credit record for six years - this might make it difficult for you to get credit or find a new home in the future

  • if you have a tenancy agreement it could be affected, your DRO adviser can check this

  • your bank might close your account and you’ll need to open a new one

  • if you hold a power of attorney over someone else's financial affairs or someone else has one for you, this will end

  • it might affect applications you make for British citizenship - if you are unsure then you should get advice from an immigration specialist

You’ll also have to follow certain rules, called 'restrictions', during the DRO period. This means:

  • you can't borrow £500 or more without telling the creditor about the DRO

  • you can’t get involved in promoting, managing or setting up a limited company, or be a company director, without getting permission from the court

  • if you have a business under a different name from the one under which you got the DRO, you’ll have to tell everyone you do business with the name you used when you got the DRO

  • while the DRO is in force, and for three months afterwards, your details will appear on the Insolvency Service’s Individual Insolvency Register, which can be viewed by anyone

If having your address on the register could lead to violence against you or a member of your family, you can ask the court to order that your address doesn't appear on the register. You’ll need to apply for a court order before you make your DRO application - your DRO adviser can help you with this.

If you’re not sure a DRO is the best option, you can find out what other help you can get with debts.

How to get a DRO

If you think a DRO is right for you, find more information about how to get a debt relief order - including how to find a DRO adviser.

Help us improve support for people in debt

You can help us persuade the government to give people the debt support they need. Take an anonymous survey to help us learn what people need.

Debt relief orders - what you need to know (2024)

FAQs

What evidence do I need for a debt relief order? ›

This can be your last 2 months payslips, a benefits letter or a bank statement. If you are sending bank statements, please circle the relevant information.

What is the downside to debt relief? ›

Debt relief programs and strategies aim to resolve credit issues caused by built-up debt. But, much like the debt itself, the relief option you choose will impact your future finances. You could be left with hefty fees or even more damage to your credit score.

What are the disadvantages of a debt relief order? ›

Disadvantages of Debt Relief Orders

If your circ*mstances change, you may still be required to repay your creditors. Your debt relief order will appear on your credit file for six years. This may affect your ability to get credit in the future.

What issues do you need to be aware of when choosing a debt relief program? ›

Before agreeing to work with a debt settlement company, there are risks that you should consider:
  • Debt settlement companies often charge expensive fees.
  • Debt settlement companies typically encourage you to stop paying your credit card bills. ...
  • Some of your creditors may refuse to work with the company you choose.
Aug 28, 2023

What are the three things debt collectors need to prove? ›

In order to win a court case, a debt collector must prove that they have proper ownership of the debt, that you actually owe the debt, and that the amount they claim you owe is correct.

Can I keep my bank account with a debt relief order? ›

After a DRO has been approved, your bank may stop letting you use your current bank account. If this happens, speak to your debt adviser to find out what options are available. Your debt adviser may be able to help you set up a new bank account which is not related to any of your debts.

Does debt forgiveness ruin your credit? ›

Debt forgiveness may negatively affect credit scores, making it challenging to obtain future loans or credit. Forgiven debt of more than $600 may be considered taxable income, potentially resulting in a hefty tax bill.

What are the dangers of debt forgiveness? ›

Using debt settlement options to reduce debt comes with several risks, including late payments on your credit report, potential charge-offs, settlement company fees, tax implications on forgiven balances, possible scams and the overall risk of settlement offers not working.

Why shouldn't you do debt settlement? ›

Stopping payment on a debt means you could face late fees and accruing interest. Additionally, just because a creditor agrees to lower the amount you owe doesn't mean you're free and clear on that particular debt. Forgiven debt could be considered taxable income on your federal taxes.

What is the maximum debt for a debt relief order? ›

A debt relief order (DRO) is one way to deal with your debts if you: owe £30,000 or less - or £50,000 or less from 28 June 2024. don't own your own home. don't have other assets or things of value.

Can creditors refuse a debt relief order? ›

Once a DRO is made, it is legally binding. This means your creditors can't object or ask for it to be stopped, except when they believe that one or more of the following applies to you: information in the DRO is wrong or missing. you are already bankrupt or have made an individual voluntary arrangement (IVA) proposal.

How long are you blacklisted after a debt relief order? ›

A DRO stays on your credit file for six years from the date it is approved. It may be hard to take out credit during this time.

What is bad about debt relief? ›

Negative Impact on Credit Score

A debt settlement will cause your credit score to drop—perhaps by more than 100 points—and the damage could last for a while: A debt settlement remains on your credit report for at least seven years.

Is it worth doing a debt relief program? ›

If you're one of the millions of Americans struggling to repay high-interest debt, a debt relief plan may be an option to help you get your finances on track. But it's not a quick fix. It's a long-term solution designed to help you get out of debt over a period of time — typically several years.

Who has the best debt relief program? ›

Summary: Best Debt Relief Companies of June 2024
CompanyForbes Advisor RatingBest For
Accredited Debt Relief4.0Best for Quick Resolution
Money Management International4.0Best Nonprofit for Debt Relief Help
CuraDebt3.9Best for Negotiating Tax Debt
New Era Debt Solutions3.8Best for After-Hours Customer Service Options
3 more rows
May 1, 2024

What does it take to qualify for debt relief? ›

How do I know if I am eligible for debt relief? To be eligible, your annual income must have fallen below $125,000 (for individuals) or $250,000 (for married couples or heads of households). If you received a Pell Grant in college and meet the income threshold, you will be eligible for up to $20,000 in debt relief.

What is used as evidence of debt? ›

Evidence of debt means a writing that evidences a promise to pay or a right to the payment of a monetary obligation such as a promissory note; bond; negotiable instrument; loan, credit, or similar agreement; or monetary judgment entered by a court of competent jurisdiction.

How much debt do you have to have for a debt relief order? ›

You should be able to get a DRO if all of the following apply: you're unable to pay your debts. your qualifying debts are not more than £30,000 - or £50,000 or less from 28 June 2024. you've got no more than £75 left over each month after you've paid your usual household expenses.

What is proof of debt evidence? ›

A Proof of Debt (POD) is a form completed by a creditor which details how much the creditor is owed. Creditors can be invited to lodge a POD in a bankrupt estate should the trustee expect a dividend to be paid. A POD includes supporting information to prove the debt is owed.

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